Telehealth visits
- Secure, no app to install
- Covered by most plans
- You need to be in New Jersey
How it works
Book a video visit
Choose video when you book.
Get your link
By text or email. No app needed.
Join a few minutes early
On a phone, tablet or computer.
Talk as you would in person
Prescriptions go to your pharmacy.
What you need
- To be in New Jersey during the visit
- A private, quiet space
- A phone, tablet or computer with a camera and microphone
- A steady connection, or a phone signal as a backup
- Your medicine bottles or a current list
Common questions
When do I need an in-person visit?
Some medicines, including stimulants for ADHD and other controlled substances, can require an in-person visit under federal and New Jersey rules. Some patients also need vital signs or a physical check. We will tell you before your visit if you need to come in to 640 Eagle Rock Avenue.
Can I have a video visit if I am traveling outside New Jersey?
Usually not. Dr. Tikum is licensed in New Jersey, so you need to be physically in New Jersey during the visit. If you will be away, tell us and we will plan around it.
Is telehealth covered by insurance?
Most plans, including Medicaid and Medicare, cover telehealth mental health visits. We confirm your coverage before your visit.
What if my connection drops?
We will call you at the number on file and finish the visit by phone or reconnect.
Can my teen have a video visit from school?
Only from a private space where they can speak freely. A parent or guardian should be available for the first visit.
Book a video visit
Book online in a couple of minutes, or call the office and we will help you find a time. In-person and telehealth visits are available.
Need help right now? Call or text 988 for the Suicide & Crisis Lifeline, free and available 24 hours a day.